All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

There may be potential delays due to a high volume of orders or postal service problems by our 3rd Party Logistics Provider that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Free shipping nationwide: for orders over ₱2,500

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 1-3 days (Metro Manila) and 5-7 days (Provincial) of receiving your shipping confirmation email, please contact us at customerservice@famco.com.ph with your name and order number, and we will look into it for you.