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General
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How do I place an order?
It's easy. First, click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to purchase into the Quantity box then click the Add to Cart button.
When you are ready to checkout, you have two options to choose from. You can click the Checkout Now button right after you've added an item to your cart or you can click on the Cart or Checkout button in the upper right hand section of every page.
When viewing the entire contents of your cart clicking on the Proceed to Checkout button at the bottom of the page will take you to a Sign In page. Here, you can Sign In if you already have an account with us, or you can continue shopping as a Guest.
When you have made your Sign In choice, you will complete a series of forms with your billing, shipping and payment information. Upon completing these forms, just click Place Your Order. A confirmation page will show a summary of your transaction. You may choose to print this for your records. An email version of this summary will be sent promptly.
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How do I pay for my purchase?
We accept a variety of payments including MasterCard, Visa, GCash, GrabPay, BPI, and UnionBank.
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How do I send items to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart separately. You will be able to specify the different addresses on the Shipping page in Checkout.
It's easy. First, click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to purchase into the Quantity box then click the Add to Cart button.
When you are ready to checkout, you have two options to choose from. You can click the Checkout Now button right after you've added an item to your cart or you can click on the Cart or Checkout button in the upper right hand section of every page.
When viewing the entire contents of your cart clicking on the Proceed to Checkout button at the bottom of the page will take you to a Sign In page. Here, you can Sign In if you already have an account with us, or you can continue shopping as a Guest.
When you have made your Sign In choice, you will complete a series of forms with your billing, shipping and payment information. Upon completing these forms, just click Place Your Order. A confirmation page will show a summary of your transaction. You may choose to print this for your records. An email version of this summary will be sent promptly.
Shipping & Delivery
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How much is shipping and handling?
The exact shipping and handling amount for your entire order will be calculated and displayed during Checkout.
Shipping fees start at ₱50 and increase based on total weight of orders.
Learn more about our Shipping & Delivery.
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How soon will I receive my order?
We review each order individually, factoring in destination, weight and size of items. These factors are used to determine the shipping method or methods selected for each order. Items ordered together may not ship together.
Items are shipped via Standard Delivery and arrive at your door in 1-3 days (Metro Manila) and 5-7 days (Provincial). Delivery days are Monday through Saturday, excluding holidays.
The exact shipping and handling amount for your entire order will be calculated and displayed during Checkout.
Shipping fees start at ₱50 and increase based on total weight of orders.
Learn more about our Shipping & Delivery.
Returns & Exchanges
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What's your return & refund policy?
Learn more about our Return & Refund Policy
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How do I process a return or refund?
View our Return & Refund page with step-by-step instructions to navigate through the returns portal.
Learn more about our Return & Refund Policy